Trash collection in Winchester, Stephens City, Ashburn, & Sterling, VA

If you are already signed up for our trash collection service and need assistance, please visit the customer support page. If we provide collection services for your entire community/HOA and you are looking for collection information, enter your community name on the customer support page.

You can pay online and set up automatic payments or send in a check.

Checks can be mailed to our office.
1830 Roberts Street, Winchester, VA 22601

You may use your own trash bins (96 gallons or less) or you can use some of our 95 gallon bins.

Please have your bins out the night before pickup or before 5am pickup day.
Place your bins by the street where they are easily accessible for our pickup crew.

If you are using your own trash bins, please label them with your house number to help our pickup crew distinguish your bins from any neighboring bins.

We do not accept paint, concrete, dirt, rocks, sand, tires, car batteries, large metal items, televisions, gas, oil, hazardous waste, fluorescent tube light bulbs, explosives, flammable items/liquids, animal carcasses, manure, live ammunition, weapons, oxygen/helium/propane tanks, freon, mulch, sod, firewood, stumps, bags over 60 pounds, and construction/remodel debris like, tiles, shingles, lumber, plaster, bricks, and drywall.

If the bins are filled with liquid or have any unaccepted items, they will not be emptied.

We will not empty bins that are property of another garbage collection company that is still in business.

Flattened cardboard may be left outside of the bins. If left outside of the bins, please bundle the cardboard together with tape, string/rope, or by placing it in a bag to help our crew work efficiently.

Sharp items like razor blades, needles, and knives should be placed in a durable container to reduce the risk of injuries.

Please bag styrofoam and shredded paper to keep it contained. This helps keep our community clean.

Yard waste must be in closed paper bags and left outside of your bins.
We accept up to 4 yard waste bags each week.

Accepted Yard Waste: 
Grass, weeds, trimmings, leaves, and twigs.

Unaccepted Yard Waste: 
Dirt, mulch, sod, firewood, stumps, and rocks.

If you have any unaccepted yard waste or larger items that you need removed, visit the Customer Support page and select "Request A Large Item Pickup".

With our junk removal service we remove furniture, appliances, yard waste, construction/demolition debris, televisions, mattresses, trash, pianos, sheds, hot tubs, and more. We can remove these items curbside or from anywhere in your home or property.
You can call or get a free junk removal estimate online.
When you sign up with us for garbage collection you will receive 10% off of our junk removal service.

If there are any changes in pickup days due to winter weather or route changes, you will be notified by email. Please make sure you check your spam/junk folders.

You can check delays and our holiday schedule on the Customer Support page.